Some of my friends tell me that statement is an example of setting an incredibly low hurdle to exceed.

I had to agree.  I had some much trouble with Vista that I took it off my laptop last year and bought another copy of XP.

Be truthful now.  Where do you have customers as disgruntled as Microsoft has?  What can you do to solve those disgruntled customers and possibly disgruntled employees before a competitor swoops in and ravages your market and profits?